Contact PhonePe Customer Service
PhonePe Phone Numbers and Emails
Customer Service:
-
+91 226 872 7374
Legal:
-
+91 124 678 9345
PhonePe Emails:
PhonePe Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PhonePe Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PhonePe is 912268727374. 81% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 87% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as PhonePe may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PhonePe Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PhonePe is 912268727374. 81% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 87% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as PhonePe may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call PhonePe mainly because of account, refund, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact PhonePe is business@phonepe.com. 85% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
PhonePe Website:
PhonePe Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address
Ashford Park View,
Site No – 9 Industrial Layout,
Koramangala 3rd Block, 80 ft Road, Bangalore-560034, India
Working hours: Mon-Fri 10 am to 7 pm
How Good is PhonePe's Customer Service?
Summary of PhonePe Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PhonePe?
Payments and Charges Question:
- “Payment not refund my account”
- “Repayment”
- “Payment”
Account Question:
- “Phone pay account blocked”
- “Not open balance enquiry”
- “Not showing a balance”
Refund Question:
- “Mera amount refund Nehi hua”
- “Refund amount”
- “Amount refund”
Product/ Service Question:
- “Phone pay not working”
- “Phonepe wallet amount couldn't withdrawal please solved my problem”
- “Phone pe not working”
Shipping and Delivery Question:
- “Amount credited but receiver haven't received”
- “Credit amount not received”
- “Ipo amount not received”
Request for Information Question:
- “Concern for a payment”
- “Issue with sms verification”
- “Want to know how much cash back we receive on paying rent via phone pe rent paying option using debit card”
Cards Question:
- “I have made RBL Credit card payment on 3 rd of October 15000 Rs still RBL bank has not Received payment”
- “Sim card reset”
- “I want to know about credit card used in upi”
Activation/ Cancellation Question:
- “Autopay cancel”
- “Deactivate autopay”
- “Phone pay deactivated”
Return/ Replace Question:
- “Money return”
- “Delete ho gaya hai return open karne se blog bata raha hai”
- “I closed my phonepe wallet not return amount in my bank account”
Staff Question:
- “Customer service helping call me now”
- “Customer service”
- “No services”
Employment Question:
- “Job”
- “Job enquri”
- “I want sales executive job”
Website/ Application Question:
- “App not working”
- “My I phone 10 in phone pay not active due to Upi guidelines ios 17 version so send me your old application version phone pay link thank you”
- “Diposite”
Other Question:
- “Phone pay opin”
- “Phone pay problem”
- “Please please sir call sir call”
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